The type of personal information we collect
We currently collect and process the following information:
- Contact details provided directly by online customers including name, e-mail and postal address.
- Customer financial information relating to the specific purchase initiated by the customer
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by the customer for the purposes of the specific purchase.
We use the information that the customer has given us in order to process the purchase transaction and deliver the product purchased.
We do not share this information with any other organisation other than that required to complete the transaction.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at ‘firstname.lastname@example.org’
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored JingleBells Christmas Shop, 7 High Street, Shanklin Po37 6NU.
We keep Contact details for 12 months. We will then dispose your information by deletion from our computer records and shredding of any physical records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at ‘firstname.lastname@example.org’
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113